Warranty& Support


CNCMC grants our clients 12 months or 2000 working hours warranty. During the warranty period, in case the defect of material or workmanship has occurred with spare parts in normal operation, the defective part will be repaired or replaced free of charge, at our discretion.

Upon the urgent request from our clients, CNCMC will ship the compensated spare parts by air. The courier will arrive at the designated destination within 5-7 days. The client will assume the courier expense.

CNCMC are well stocked with a full inventory list of spare parts, components and accessories to support our clientele with the products they purchase from us.

CNCMC forms a one-stop centre to serve our customers promptly and efficiently. This is done through a network of highly certified OEM manufacturers, and through an effective distribution of spare parts through our global network of distribution ship.

2. Support

To ensuring machines are always in optimal condition and operating with the highest work efficiency, CNCMC offers training to customers, distributors as well as CNCMC staff with our professional advice, thus the machine service life can be significantly prolonged and sustained with high capacity.

If you have any inquiry for choosing a CNCMC machine for your application, or you haven’t got a clear idea on operating and maintenance of CNCMC equipment, or you need our assistance on the trouble shooting of the machine, our experienced service team are always honored to be of help, just drop us an email or give us a call with following information.

For more information please contact us at any time:

Sales Representative: Allen Yang
Email:  yangshan@const-mach.com
Tel: 0086-010-92220923           
Mobile: 0086 15010377396